INTRODUCTION

Sweet Elevations Cakes and More (“We,” “Us,” “Our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when using our website and affiliated platforms.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website or services. This policy complies with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR).

WHO WE ARE

Our website address is https://sweetelevationscakesandmore.com. For inquiries, please contact us at the details provided in the “Contact Us” section.

INFORMATION WE COLLECT

We collect the following types of information:

1. Personal Information:
   • Name, email address, phone number, billing and shipping address, and payment details.
2. Non-Personal Information:
   • Browser type, IP address, referring website, pages viewed, and time spent on the site.
3. Cookies and Tracking Technologies:
   • Details on cookies are consolidated in the “Cookies and Tracking Technologies” section below.
4. Comments:
   • When visitors leave comments, we collect data from the comments form, IP address, and browser user agent to detect spam. An anonymized email hash may be sent to Gravatar (privacy policy: https://automattic.com/privacy/). Approved comments and associated profile pictures may be visible to the public.
5. Media:
   • Uploaded images should not include EXIF GPS data, as visitors can download location details from these files.
6. Special Categories of Data:
   • Dietary restrictions, allergies, or other preferences, if explicitly shared.

LEGAL BASES FOR DATA PROCESSING

We process personal data under these bases:

• Consent: For marketing communications or as required by law.
• Contract: To fulfill orders and provide services.
• Legal Obligation: To comply with laws and regulations.
• Legitimate Interest: To improve services, prevent fraud, and enhance security.

HOW WE USE YOUR INFORMATION

We use collected information to:

• Process orders and payments, deliver products, and provide customer support.
• Analyze website traffic, improve services, and personalize user experiences.
• Comply with legal obligations and enforce terms of service.
• Send promotional emails (with your consent).

DATA RETENTION

Personal data is retained only as long as necessary to fulfill outlined purposes, meet legal obligations, and resolve disputes. Criteria include:

• Legal requirements (e.g., tax reporting).
• Nature of the services provided.
• Your consent for extended retention.

HOW WE SHARE YOUR INFORMATION

We do not sell or rent your data. We may share it with:

• Service Providers: Payment processors, delivery partners, and analytics services.
• Legal Obligations: To comply with court orders or regulations.
• Business Transfers: In cases of mergers or acquisitions.

YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may:

• Access and Correct Data: Request and correct inaccuracies in your information.
• Data Portability: Obtain your data in a machine-readable format (GDPR-specific).
• Opt-Out: Decline marketing communications.
• Request Deletion: Ask us to delete personal data, subject to legal requirements.
• Non-Discrimination: Exercise rights without discrimination (CCPA-specific).
• File Complaints: Lodge complaints with local data protection authorities.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies to improve functionality and user experience. Types include:

1. Essential Cookies: Required for basic website operations.
2. Performance Cookies: Collect anonymous analytics data.
3. Targeting Cookies: Enable personalized advertising.

Manage cookies via browser settings. Note that disabling cookies may affect functionality.

DATA SECURITY

We employ measures such as:

• SSL encryption.
• Restricted data access.
• Regular system monitoring.

However, no internet transmission is entirely secure. You acknowledge and accept this inherent risk.

CHILDREN’S PRIVACY

Our services are not intended for children under 13. If we become aware of data from minors, we will delete it immediately.

DATA BREACH NOTIFICATION

In the event of a breach, affected users and authorities will be notified as required by law.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy. Updates take effect upon posting. Users will be notified of significant changes.

CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Sweet Elevations Cakes and More
6710 Oxon Hill Road, Suite 210, Oxon Hill, Md 20745
Email: hello@sweetelevationscakesandmore.com
Phone: 240.877.4559